WITHIN AUSTRALIA

Orders Over $100 - FREE Shipping 
Orders Under $100 - $9.95 Standard Shipping 
Orders Wanting Express - $12.95 Express Shipping

If you would like to see the timeframe for delivery to your area, please click this link here and enter in 3173 in the 'from' section and your nominated postcode or suburb in the 'to' section.


NEW ZEALAND

AUSTRALIA Post Standard - All orders - 8-12 business days - $15 AUD
AUSTRALIA Post Express - All orders - 4-8 business days - $25 AUD
DHL Express Shipping - All orders - 2-5 business days - $50 AUD
AUSTRALIA Post - orders $450 AUD & over - 8-12-20 business days - FREE

All prices exclude customs fees


USA & CANADA

AUSTRALIA Post Regular - All orders - 12-20 business days - $25 AUD
AUSTRALIA Post Express - All orders - 7-12 business days - $35 AUD
AUSTRALIA Post - orders $501 AUD  & over - 12-20 business day - FREE
DHL Express Shipping - Orders upto $300 AUD - 2-5 business days - $50 AUD
DHL Express Shipping - Orders $301-$500 AUD - 2-5 business days - $70 AUD

All prices exclude customs fees


SINGAPORE

DHL Express Shipping - Orders upto $300 AUD - 2-5 business days - $50 AUD
DHL Express Shipping - Orders $301-$500 AUD - 2-5 business days - $70 AUD
AUSTRALIA Post Express - All orders - 7-12 business days - $35
AUSTRALIA Post - orders $501 AUD & over - 12-20 business day - FREE


All prices exclude customs fees


DUBAI

DHL Express Shipping - Orders upto $300 AUD - 2-5 business days - $55 AUD
DHL Express Shipping - Orders $301-$500 AUD - 2-5 business days - $75 AUD
AUSTRALIA Post Express - All orders - 7-12 business days - $45 AUD
AUSTRALIA Post - orders $501 AUD & over - 12-20 business day - FREE


All prices exclude customs fees

TRACKING OF ITEM:

Once the package has been sent off we will provide you with a tracking number to the email provided ( please check your junk mail if you have not received the tracking number and make sure you have inputted correctly your email).
You can track your order at www.auspost.com/track/ or https://mydhl.express.dhl/au/en/home.html#/getQuoteTab

Please check your tracking number at Australian Post or DHL Express before contacting us.
If you have any more questions please do not hesitate to email us on hello@mveboutique.com

PLEASE NOTE: the above shipping delivery time frames are estimates only.

CLICK AND COLLECT

Pick-up is located at our Keysborough Warehouse. 
Please email Steph at hello@mveboutique.com to arrange a time for pick-up. Once a time has been booked address will be provided.
A driver's license matching the name and details on the order will need to be shown when you pick-up for us to release the order.


DISPATCH TIMEFRAMES

These are the time frames we strive to achieve but keep in mind at times there maybe a delay.

All items displayed at the MVE boutique are available in stock ready to be shipped once payment has been received UNLESS it is stated as a Pre Order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number and we will look into your delivery immediately (Australia only), New Zealand & all overseas estimated 18 (could be more) business days. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection

OVERSEAS PURCHASES

Customer/s own country customs taxes/duty are not included in the order and must be paid by the customer upon delivery, if or when their respective country charges.

FREE SHIPPING ONLY APPLIES TO AUSTRALIA

WE DO NOT POST TO P.O. BOX/ PARCEL LOCKERS

SECURE DELIVERY OF YOUR PARCEL

If a delivery is attempted while no one is home Australia Post will either leave your item at your door or leave you a card to take to the specified post office where you can then sign for your new items and take them home.


LOST OR STOLEN ITEM/S VIA AUSTRALIA POST

MVE Boutique is not responsible for parcels that are lost, stolen, damaged or delayed in transit due to the fault of Australia Post, other delivery carrier or theft. Please contact Australia Post with your tracking number.


"RETURN TO SENDER" RETURNS

A gift voucher less any "return to sender" fees will be issued for all parcels which are "returned to sender". We do not resend parcels for free once they have been sent back to us as a "return to sender".